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Terms of sale (CGV) – SLA audit

Last updated: 18 October 2026

Seller: 2J LAMBRE, SASU (French simplified joint-stock company with a sole shareholder) with a share capital of €5,000, registered with the Paris Trade and Companies Register (RCS) under number 837 878 925. SIRET (head office): 837 878 925 00028. EU VAT: FR30 837 878 925. Head office: 10 rue de Penthièvre, 75008 Paris, France. Publication director: Jocelyn LAMBRE. Contact: contact@2jagency.com.

1. Service

The "SLA audit" is a one-off written review of the SLA credit clause(s) and the one month of SLA figures supplied by the customer. The deliverable is a PDF report giving the credit owed under each clause, the calculation, the assumptions made and the points that remain ambiguous. It is an arithmetic and reading review, not legal, tax or financial advice.

2. Price and payment

€149, one-off, payable in advance by card through Stripe. Prices are shown excluding VAT. French VAT is added for customers established in France; for business customers established in another EU Member State who provide a valid VAT number, the reverse charge applies and no French VAT is invoiced.

3. Delivery

By email within 5 business days of receiving payment and complete inputs. If we cannot deliver for any reason, you are refunded in full.

4. Customers

The SLA audit is offered to business customers only (B2B). It is not offered to consumers; consumer-protection rules, including the right of withdrawal and consumer mediation, therefore do not apply.

5. Confidentiality

Documents you send are used only to perform the audit and handled as described in our privacy policy.

6. Liability

Our liability is limited to the price paid for the audit, except in cases where French law forbids such a limit.

7. Law and disputes

These terms are governed by French law. Contact contact@2jagency.com first to settle any dispute amicably before any other step.