Support

Email: contact@2jagency.com. We answer within 2 business days (Paris time, Monday to Friday).

What we support

Free SLA credit calculator (this site): questions about the calculation method or a result that looks wrong. Tell us the figures you entered.
SLA audit (€149): order, inputs to send, delivery and invoices. See the terms of sale.
SLA Credit Lab for Jira Service Management: the app is not yet available on the Atlassian Marketplace. Once it is, this page is its support contact; include your Atlassian site URL (example.atlassian.net) and the app version.

Report suspected vulnerabilities to contact@2jagency.com with the subject "Security". We acknowledge within 2 business days.

See the privacy policy. The calculator sends no data anywhere.